Samantha Green
friendly person
&
interested in people
Who am I

I‚Äôm a highly personable and sociable team member, responsible, mature and self disciplined with a great sense of humour.¬†Benefiting from more than 10 years of Hospitality experience some of which includes Senior Cabin Crew in Upper Class for Virgin Atlantic Airways and Chalet Host for one of Verbier’s most prestigious luxury ski chalet companies. Both of which required a dedicated and flexible approach to work, delivering excellent customer service and meticulous attention to detail both in assigned duties and in personal presentation.

  • Nationality: British
  • Birthdate: 30/05/1977
  • Status: Single, Excellent Health, Non Smoker, No Tattoos
  • Location: Antibes
  • Tel: +33 (0)785505404
My Skills
Hospitality Skills
  • Customer Service
  • Attention to Detail
  • Interpersonal
Language Skills
  • English
Personal Skills
  • Tactful & Patient Communicator
  • Good Team Player
  • Loyal to the Company
  • Hard Working
  • Organised
  • Flexible & Adaptable
Download my CV
Work & Education
  • Stewardess Day Work
    December 2015
    MY MiM 49M, ANTIGUA

    Four days work which consisted of deep cleaning and detailing cabins, salons and galleys in preparation for the Antigua boat show and charter

  • Stewardess in Training
    September 2015
    MY VIKING 25M, ISLE OF WIGHT

    Housekeeping, detailing and laundry skills. Cabin set ups and guest areas, flower arranging. Preparing linens, towels, toiletry baskets. Facilitating and hosting a cocktail and canapé party for 20 guests; which included beverage service, meet and greet and cocktail making

  • Food and Beverage Team Member
    September 2014 ‚Äď February 2016
    DAVID LLOYD LEISURE, UK

    Ensure members get quality food and excellent service.¬†Welcome members, maintain a clean and comfortable environment.¬†Shift leader in the absence of the supervisor.¬†Duty Manager shifts¬†‚Ästopen/close the club, daily accounting and deal with any Health & Safety incidents

  • Front of House Manager/Events Coordinator
    May 2014 - August 2014
    CHATEAU RIGAUD, FRANCE

    Responsible for running of all Front of House at events, the go to event manager on wedding nights. Waiting staff recruitment, management and training, devised an effective Rota structure for each event. Responsible for the presentation of the wedding barn itself, planned an effective and attractive space. Ordered stock and took delivery of all orders and liaised with 3rd parties over any discrepancies. Ensured the wedding barn dining equipment was kept in working order, well stocked and tidy

  • Senior Chalet Host (2nd Season)
    December 2013 - April 2014
    CK VERBIER, SWITZERLAND

    Carried out in resort training of new hosts as necessary. Ensured the chalet hosts had the necessary skills, support and items to enable them to fulfill all parts of their job profile from catering and food service, to cleaning and housekeeping duties, to the paperwork and communication needed within the chalet. Same as previous season

  • Club Lounge Assistant
    May 2013 - November 2013
    VIRGIN ACTIVE, UK

    Got to know the customers and served them in a friendly but professional manner. Ensured that food and drinks were served to the correct specification. Responded to customer feedback and fixed the situation there and then where possible. Adhered to food and hygiene regulations. Continuously looked for ways to improve the customer experience

  • Chalet Host
    December 2012 ‚Äď April 2013
    CK VERBIER, SWITZERLAND

    High-end luxury ski chalet Looked after VIP guests which required discretion (confidentiality agreements).¬†Acted as a concierge for guests, ensuring all their needs and requirements were met in collaboration with the Management¬†Team. Service – Breakfast, afternoon tea and Plated dinner service. Housekeeping duties¬†‚Äď Detailing bathrooms, bedrooms and lounge areas, laundry, ironing. Table decorations for dinner service. Assisted the Michelin star chef with food preparation and plating dinner

  • Gym Manager
    April 2009 ‚Äď November 2012
    DAVID LLOYD LEISURE, UK

    Recruited, developed¬†and lead a team of 15 Personal Trainers to ensure the team assisted¬†the members in achieving their goals,¬†therefore driving member retention.¬†Planned, coordinated and chaired¬†weekly 1:1 and monthly staff meetings.¬†Designed and promoted activities to meet customer demand¬†and generate revenue.¬†Handled member enquiries, complaints and incidents.¬†Kept accurate records of any maintenance or Health & Safety issues within the gym. Liaised with 3rd party suppliers with¬†regards to maintenance or ordering of equipment.¬†Duty Manager shifts¬†‚Ästopened/closed the club, daily accounting and dealt with any Health & Safety incidents

  • Personal Trainer
    October 3007 ‚Äď March 2009
    DAVID LLOYD LEISURE, UK

    Consulted clients to identify health history, personal goals, previous exercise history plus lifestyle factors affecting success potential. Prepared programmes unique to the needs of my clients. Educating, motivating and coaching my clients to enable them to follow their programmes safely and effectively to achieve their goals.

  • Senior Cabin Crew working in Upper Class
    September 1998 ‚Äď September 2007
    VIRGIN ATLANTIC AIRWAYS Ltd, UK

    Obtaining a position in Upper Class required Customer Service of outstanding quality, attention to detail and the ability/ confidence¬†to step up to higher responsibilities when required (incl managing a team). Met and greeted¬†VIP’s, helped¬†passengers board the plane. Served Champagne welcome drinks on boarding. Plated meal service accompanied by a selection of wines. Worked in the galley, prepared and plated meals. Performed safety demonstrations. Attended¬†to the particular needs of the passengers throughout the flight.¬†Took responsibility in emergencies and provided first aid where needed.

Interests

I’m a bit of an adrenalin junkie and love skydiving, theme parks and riding my motorcycle. One of my¬†biggest passions is weight lifting and in 2015 after 7 months of intense training and dieting entered and¬†won a UKBFF Bikini bodybuilding fitness competition. Some of my¬†other interests include scuba diving,¬†skiing, water sports and horse riding.

Contact me




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